FAQ's

What types of photography services do you offer? We specialize in high-quality real estate photography, including but not limited to photographs of the exterior and interior of the property. All services can be viewed in prices menu.

How do I book your services? You can book our services by visiting our website and filling out our contact form, calling us, or sending us an email.

What is the deposit policy? A 25% deposit is required to secure our photography services and is due upon signing the contract. The deposit is non-refundable unless a cancellation is made 48 hours prior to the scheduled service date.

What is your cancellation policy? Any cancellations must take place 48 hours before the day of the service to receive a refund of the deposit. Any cancellations taking place 24 hours before the service, the deposit is not refundable but can be transferred to a future service. Any cancellations occurring within 24 hours of the service, the deposit is not refundable.

What is your policy on copyright and ownership of the photographs? All photographs taken by Property Shutter shall be the exclusive property of Property Shutter. The Client shall have the right to use the photographs for the purpose of marketing and promoting the Property and may use the photographs in any manner they choose. Property Shutter shall retain the copyright in the photographs and shall have the right to use the photographs for any lawful purpose.

How long does it take to receive the final photographs?  24 hour delivery comes standard with any size photoshoot. 

What is your refund policy? We guarantee 100% satisfaction with our services - if you're not happy with the results, we offer a full refund or a retake at no additional cost. In the event that you are not completely satisfied with the final photographs, please contact us within 7 days of receiving the final photographs.